How It Works

With Trusted Traders, your project is in safe, experienced hands—from the first call to final completion. Here’s exactly how we make it easy.

Tell Us What You Need

Start by getting in touch with us—online, over the phone, or by submitting a quick form.
We’ll have a friendly, no-obligation chat to understand:

The type of work you need (e.g. plumbing, electrical, renovation, etc.)
The scope and urgency of the job
Any preferences, budget considerations, or access requirements.

If needed, we’ll arrange a site visit to assess the job properly before we move forward.

The Work Gets Done—Safely and Professionally

Your assigned trades arrive as scheduled and carry out the job to a high professional standard. We monitor progress closely, making sure:

The work is completed as agreed
Health and safety practices are followed
Disruption is minimised, and your property is respected
Any unexpected issues are dealt with quickly and clearly

We Select the Right Trades for the Job

We don’t just pass your details to a random contractor. We carefully match your project with the most suitable professionals from our fully vetted network, based on:

Skills and trade qualifications
Availability and location
Track record of reliability and quality

All of our tradespeople are insured, experienced, and hand-selected by us—so you can be confident in their work before they even arrive.

We Keep You Updated, Every Step of the Way

You’ll never be left in the dark. We provide regular progress updates and check-ins so you always know:

Who’s on-site and when
What’s been completed
What’s coming next
If anything needs your attention

We’re always available for questions or concerns—just give us a call.

We Take Care of the Scheduling and Management

Once you approve the plan, we get to work managing the entire project on your behalf. This includes:

Booking and coordinating all relevant trades
Ordering materials (if required)
Managing timelines and resolving any on-site issues
Keeping everyone accountable to our standards

You won’t have to chase multiple people—we’re your single point of contact throughout.

Final Checks and Sign-Off

Once the job is complete, we conduct a final inspection to ensure everything meets both our quality standards and your expectations.
If anything needs adjusting, we get it sorted—quickly and professionally.

Only when you’re 100% satisfied, we close the job and collect payment.

One Contact. One Team. One Less Thing to Worry About.

At Trusted Traders, we don’t just help you find trades—we take the entire burden off your shoulders, ensuring your project is delivered on time, on budget, and to the highest standard.

How We Select Our Trade Partners

We don’t work with just anyone. Our reputation depends on the people we trust to deliver top-tier workmanship—so we’re selective.

Our Vetting Process:

Application & Background Check

All trades must provide proof of qualifications, insurance, and previous work before they’re considered.

Quality Review

We personally inspect recent jobs, speak to past clients, and ensure all work aligns with current regulations and safety standards.

Trial Period Projects

New partners begin with smaller, closely monitored jobs. Only those who consistently meet our expectations move forward.

Ongoing Performance Monitoring

We review every project, gather customer feedback, and conduct spot checks. If standards slip, we take action.

The Trusted Traders Promise

At Trusted Traders, quality isn’t just a goal—it’s our guarantee. Every project we manage is treated with the same care and precision we’d expect in our own homes.

Our Commitment to You:

Only Trusted Professionals

Every tradesperson we work with is fully vetted, experienced, and insured. No shortcuts—just reliable, qualified experts.

High Standards, Every Step

From first contact to final sign-off, we monitor every stage of your project to ensure the work meets our strict quality benchmarks.

Clear, Honest Communication

We believe in transparency. You’ll receive regular updates, no technical jargon, and zero hidden surprises.

We Don’t Walk Away

Your satisfaction is our priority. If something’s not right, we’ll make it right—because we stand behind every job we manage.